Sorted by when
you’d ask them.

Do I need a referral from my GP?

No. You can book directly. If your insurer needs a referral for reimbursement, we’ll tell you on the first call.

How do I know which therapist to pick?

Start with how you’ve been, then read who each therapist is not the right fit for. If you’re still unsure, a free 15-minute call is enough.

Can I meet them before committing?

Yes. Every therapist offers a free 15-minute video call.

What if I don’t know what to say?

That’s common and fine. Your therapist will ask a few questions to get started.

Can I bring someone with me?

For individual therapy, usually not. Ask your therapist if it would help.

What if it isn’t working?

Tell us, or tell your therapist. Switching is free and nobody takes it personally.

Will my new therapist see my notes?

Only if you agree in writing.